While safety insurance rates are slightly below the national average, this insurer has many positive reviews from policyholders. One of the major factors that determine your car insurance premium is your driving record. Generally, a clean driving record means lower rates. However, serious incidents, such as a DUI or reckless driving, can increase your premium. Speeding tickets have less impact on your premium than several serious incidents. The latter will cost you the most. Safety Insurance can help you reduce your premium by providing drivers with discounts for good grades and safe driving habits.
Safety Insurance offers a toll-free hotline to help policyholders submit claims. It also accepts reports via smartphone. The company does not make a specific timeframe for responding to claims. However, if you need help or assistance, you can call the toll-free number available on the company’s website. The company’s customer service hours are from 8:15am to 4:30pm Monday through Friday. Although the company does not have a centralized customer support center, the quality of service is excellent. Safety Insurance’s agents are highly trained and have years of experience.
Customer service is another issue to consider when deciding on an insurer. Safety has low customer satisfaction ratings from J.D. Power and the NAIC complaint index, which indicate that there are more complaints against the company than the average insurer. Safety has an “A” rating from AM Best, a leading global credit rating agency. It is also known for its ability to pay insurance claims. Insurify is another helpful tool for comparing insurance quotes with Safety. The site lets you compare price quotes from top insurance companies and adjust coverage options if needed. You can even save your profile for rate drops so that you can receive notifications when prices decrease.
Another benefit of Safety is its multi-policy discounts. You can save up to 10% on your insurance premiums by taking out multiple policies with the company. Safety offers a loyalty discount of 4% on multi-policy policies. In addition, it offers a student away at school discount of 10%. Safety has other discounts for loyal customers, such as an auto insurance policy and a business umbrella. Safety is also willing to give you a discount based on your business sector.
You may want to look into the safety insurance packages offered by Safety car insurance companies. The first package is called Safety Shield. This package offers additional benefits, such as emergency roadside assistance and towing. Some safety packages include accident forgiveness and additional coverage for personal belongings. Safety Shield Plus has a number of additional features, but you may have to pay a little extra for them. Your agent should be able to help you find the best coverage options for your needs.